Terms

These terms cover the use of this website and the basis on which we quote for and carry out work. They are not intended to be complicated.

This website

We keep the information here accurate and up to date as best we can, but it is general information about roofing rather than advice on your particular roof. Nothing on this site is a quote.

Quotes

Quotes are free, given in writing and hold for a reasonable period, which we will state at the time. A quote covers the work described in it. If we open a roof up and find something that was not visible when we quoted, such as rotten timbers, we will stop, show you and agree the extra with you before carrying on.

The work

We will agree a start date with you and keep you informed if weather moves it, which in roofing it sometimes does. Access and scaffolding are arranged as part of the job unless we have agreed otherwise in writing.

Payment

Payment terms are set out on the quote. We do not ask for large deposits before we have started.

Complaints

If something is not right, ring 07399 929664 and tell us. We would far rather hear about it and put it right than find out from a review.

Who we are

Roof-A-Tech UK Ltd, registered in England and Wales, company number 16117894. Registered office Ace House, 22 Chester Road, Sutton Coldfield, West Midlands B73 5DA.